Kroger

Pick list here is absolutely the worst. They never communicate they don’t call or anything and every other order is going to be delayed. I placed an order this morning for tonight pick up at 6 o’clock (15 items) received a text message that it was gonna be ready between seven and eight. I drive 15 minutes there to get my groceries to have some kid come out and tell me that it wouldn’t be ready for 24 hours??!! Really how in gods name to the store have a four star rating??? obviously employees and family/friends of employees are fluffing the reviews up because this is like the fifth time in 2 months that they were running so far behind and had no decency to call or send a text!

Even though the sign at the door says service animals only NO PETS, you still see ignorant cretins bring their stinking germ ridden flea riddled mutts Pets in the store. Ohio health code violation. State law says only service animals permitted in stores. And so called emotional support animals do no qualify as legitimate service animals. Sick and disgusting years ago you never seen this, cuz there was common sense people knew animals don't belong in a grocery store ,sad how society has took a nose dive. Some people are allergic to dogs and cannot be around them what about those shoppers Kroger?????

Kroger is constantly violating health codes by allowing customers to place their dogs inside of shopping carts where food is placed. Staff also fail to do their job by asking customers who bring dogs inside the store if it is a service dog or not. Staff were also seen displaying unprofessional, and very unhygienic behavior by petting customers dogs and then handing food. I witnessed dander go airborne when they do this and land in food. Very disgusting. Kroger is more like a doghouse than a supermarket.

I would give 0 stars if I could. I have multiple complaints about this store First off this store NEVER has more than one or two registers open, and maybe 3 to 5 uscans, so expect to wait a minimum of 10 to 15 minutes to check out. Second, today I went in to pay my gas bill and after waiting in line for over 20 minutes,the woman at the customer service desk turned me away because I didn't have a physical copy of my bill (never once needed a physical copy before and I stressed this to her). After spending another 45 mins running around trying to find it and having to print it out I go pay it at Laskey Kroger, and what do you know, I was right, I didn't even need a physical copy. After this occurred I called Alexis kroger to complain and it took over 7 minutes before the front desk answered the phone,and after they transferred me to a manager I was disconnected from the call after waiting another 4 or 5 minutes. I tried calling back and was left unanswered for almost 10 minutes before finally giving up. Other things to complain about, shelves aren't usually stocked well and Kroger is by far more expensive than any other grocery store, and it's pretty common for them to be out of carts. I'm done shopping here. Corporate will be getting a complaint call.